About Us

Meet the Team

We have been in the property management business since 1996 and pride ourselves as leaders in our local real estate market and the property management community. For the last 20 years we have been active members of the NARPM (National Association of Residential Property Managers) community and stay current on the latest property management industry trends.

Tracy Jackson » Property Manager, Broker/Owner
Tracy is a lifelong resident of the Pensacola Area. She is a licensed Real Estate Broker in Florida since 1996 and in Alabama since 2013. Originally launching her career in real estate sales, she found a niche in property management. She oversaw the growth and development of the department from 160 managed units to over 1,000 units of furnished and unfurnished condos, townhomes, and single-family homes along the Florida and Alabama Gulf Coast. She formed the Jackson Hackett Group and Hometown Properties of the Gulf Coast with JoAnna to pursue her passion of helping real estate investors reach their goals with personalized service. She is a member in good standing of the National Association of Residential Property Managers. Served as the NARPM Pensacola Chapter’s President in 2013, and remains an active member on the Pensacola Chapter’s Board of Directors. Tracy is a member of the National Association of Realtors, Pensacola Association of Realtors, and Baldwin County Association of Realtors. Currently serving on the following committees with the Pensacola Association of Realtors: Professional Development Committee as the 2018 Chairperson, and a Volunteer Realtor with Navy Housing
JoAnna Hackett » Property Manager, Broker/Owner
At the ripe old age of 19, JoAnna set out to begin her real estate career, originally focusing on property management. Enjoying the relationships acquired and opportunities that the industry offered, she decided to advance her career by achieving her Florida Real Estate License and later obtained her Florida Broker’s License. After assisting in growing other management companies, JoAnna decided she would rather grow and earn for her family and family’s future. She felt strongly that she could provide better quality service to her clients outside of a constricting corporate environment. Sharing mutual concerns, she teamed up with her friend and fellow colleague, Tracy Jackson, and joined Keller Williams Realty Gulf Coast to focus on sales. Subsequently, they opened their own property management company, Hometown Properties of the Gulf Coast providing property management services. In turn, they have created a true full-service real estate solution for their clients. JoAnna has served in leadership roles for various organizations such as NARPM (National Association of Residential Property Managers), having served the last decade on the Pensacola Chapter Board as Director, Secretary, President Elect, and two terms as President. She also served on a NARPM National committee, assisting in convention planning. JoAnna previously served on the Community Relations Committee of the Pensacola Association of Realtors.